Refund Policy

Your satisfaction is our priority. If you are not completely happy with your perfume, we offer a 100% money-back guarantee within 7 days of purchase.

To request a refund, please email us and our support team will gladly assist.
Please note: Courier/postage fees are not refundable and remain the customer’s responsibility.

If you are near one of our stores, you are welcome to return the product in person for faster assistance.

We maintain strict quality standards and will ensure your query is handled promptly and professionally.

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Promotions & Sale Items

Promotional and sale items do not qualify for the free delivery option offered on orders over R500.
Standard courier fees will apply.

We offer nationwide shipping through trusted courier partners, with full tracking and efficient delivery times to ensure a seamless shopping experience.

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Disclaimer

Designer Label Fragrances and our products are not associated, endorsed, or connected in any way with the original designers, brands, or trademark owners.
Fragrance descriptions are provided solely to indicate the scent style and are not intended to mislead or imply any direct affiliation.